How quickly can I be up and running?

Most venues are live in minutes. Just plug in your device or connect to your existing WiFi, and you're ready to go. Setup time: Under 5 minutes.

Can I design my own splash page?

Yes! Our built-in splash builder lets you create and update your own branded login pages whenever you like. Drag-and-drop design tools included.

Do I need new hardware to use CaptiFi?

No new hardware needed! CaptiFi works with most existing access points including TP-Link Omada, Ubiquiti UniFi, Cisco Meraki, Aruba, MikroTik, Ruckus, Cambium and DrayTek. If you don't have compatible hardware, we'll send you a free plug-and-play device. Compatible with 95% of existing enterprise WiFi systems.

Is CaptiFi GDPR compliant?

Absolutely. We collect guest details with clear consent and provide a full audit trail so you stay compliant. GDPR & data protection certified.

What marketing can I automate?

You can send welcome emails, review requests, win-back offers, birthday messages, and more — all automatically. Set it once, runs forever.

Will it work if I have more than one venue?

Perfect for multi-location businesses! Our multi-venue dashboard lets you manage all your sites from one login. Unlimited venues on higher plans.

What support do you offer?

All plans include live chat and email support. Premium plans get priority response times. Average response time: Under 2 hours.

Can I export my guest data?

Your data, your control. You have full access to export your contacts at any time. CSV, Excel, and API access available.

CaptiFi — Captive Portal Software | Guest WiFi Marketing Platform

Setup Guide

How to Set Up a TP-Link Omada Captive Portal with CaptiFi

Step-by-step guide to configuring an external captive portal on TP-Link Omada. Capture guest data and automate marketing.

April 8, 2026 8 min read

Setup Guide

UniFi Captive Portal Setup — WiFi Email Capture Guide

How to set up a UniFi captive portal with CaptiFi for guest WiFi email capture. Works with U6, U7, and UAP series.

April 8, 2026 8 min read

Airbnb Strategy

Setting Up Guest WiFi in an Airbnb or Rental Property

How to offer better WiFi, capture more guest data, and reduce platform dependency in your short-term rental.

February 3, 2026 10 min read

WiFi Marketing

5 Ways Guest WiFi Can Boost Your Revenue in 2026

Discover how smart businesses are turning their free WiFi into a powerful marketing tool that drives repeat visits.

January 5, 2026 4 min read

GDPR & Compliance

GDPR-Compliant WiFi: What Every UK Business Needs to Know

A complete guide to collecting guest data legally. Learn about consent requirements and data retention.

December 28, 2024 2 min read

Email Marketing

The Perfect Welcome Email Sequence for WiFi Signups

Turn one-time visitors into loyal customers with this proven 5-email welcome sequence.

December 20, 2024 2 min read

Analytics

WiFi Analytics: 7 Metrics Every Hospitality Business Should Track

From dwell time to repeat visit rate, learn which metrics matter most for your venue.

December 15, 2024 2 min read

Customer Engagement

How Coffee Shops Are Using WiFi to Build Community

Case study: How independents compete with chains using WiFi for personalised experiences.

December 8, 2024 1 min read

Reviews & Reputation

Automate Google Reviews with Your Guest WiFi

Learn how to automatically request reviews and boost your Google rating with WiFi automations.

December 1, 2024 1 min read

CaptiFi Blog